[PlanetKR] PACIS 2012: Call for Papers

[Mary-Anne Williams]

Pacific Asia Conference on Information Systems (PACIS)
Ho Chiminh City, Vietnam
July 13-15, 2012

The Pacific Asia Conference on Information Systems (PACIS) is the premier
information systems event in the region. Its purpose is to provide a high
quality forum for researchers, practitioners, and policy makers to exchange
research findings and ideas on adoption of leading information related
technologies and practices. PACIS 2012 will be held in Ho Chiminh City,
Vietnam.

The conference theme, “IS Innovation in Pacific Asia”, provides an
opportunity for us to think about how information and communication
technologies can contribute to the advancement of the social, cultural and
economic well-being of our region.

Important Dates:

Paper submission deadline: March 7, 2012
Nomination deadline (doctoral consortium): April 13, 2012
Notification of paper acceptance: May 11, 2012
Notification of acceptance (doctoral consortium): May 17, 2012
Camera-ready manuscripts due: May 24, 2012
Tutorials & Doctoral Symposium: July 11-12, 2012


Authors are invited to submit original and unpublished papers. The official
language of the conference is English. All papers must be written in
English and submitted electronically using the conference’s online
submission system. Submitted papers should not have been submitted for
review, accepted for publication, or already published elsewhere. Accepted
papers will appear in the conference proceedings provided that at least one
author registers for and presents in the conference. High quality papers
will be nominated for the best paper award.


Conference Tracks include, but not limited to these topics:

1. Theory and Research Methods in IS
2. Adoption and Diffusion of Information Technology
3. IS/IT in Healthcare
4. Knowledge Management and Business Intelligence
5. Green IS/IT and Sustainability
6. Culture and Global IT/IS Management
7. Service Science and Information Systems
8. Business Process Management
9. Enterprise Systems
10. IT/IS Leadership and Strategy
11. IS/IT Project Management
12. Economics of IS
13. Human Computer Interactions
14. Human Behavior and Information Systems
15. Electronic Government
16. IT Global Sourcing and Cloud Computing
17. Electronic and Mobile Commerce
18. Accounting Information Systems
19. Web 2.0 and Data Mining
20. Social and Organizational Aspects of IS
21. Information Security and Privacy
22. IS Education and Teaching Cases
23. Social Media
24. Social Network and IS Innovation
25. Design of Information Systems



Details of Tracks

1. Theory and Research Methods in IS

Track Co-Chairs:
Calvin Xu, Fudan University - yunjiexu at fudan.edu.cn
Jimmy Huang, University of Warrick - Jimmy.Huang at wbs.ac.uk

Description
The research community of Information Systems has been active in developing
theories and research methodology. A mature discipline is not only marked
by established domain theories that apply to phenomenon in the discipline,
but also contributes new theories to reference disciplines. A mature
discipline not only utilizes established research methods, but also
enriches them and proposes new ones. The advancement in both theories and
research methodology helps to establish new research paradigms on which a
unique disciplinary identity is built.

In this track, we invite submissions of high quality papers that try to
establish new theories related to IS/IT, and theories that would enrich and
advance those in reference disciplines. We also invite papers that improve
existing research methods and propose new ones.

Possible topics include (but are not limited to) the following areas:

Grounded theory for emerging IS/IT phenomena
Anthropology and ethnomethodology research for situated practice of IS/IT
The sociomaterality of IS/IT
Critical reflection of operationalizing methodology for IS/IT research
Teaching and disseminating methodology for IS/IT research
Case research method in IS/IT
Common method bias
Hypothesis testing with social network data
Econometric analysis for second-hand data
Methodological development in the paradigm of design science research
Field experiment in IS/IT


2. Adoption and Diffusion of Information Technology

Track Co-Chairs:
Patrick Y. K. Chau, University of Hong Kong - pchau at business.hku.hk
Annette M. Mills, University of Canterbury- annette.mills at canterburry.ac.nz

Description
Despite the global pervasiveness of Information and Communication
Technologies (ICTs) there continues to be significant challenges impacting
the successful adoption and diffusion of ICTs across nations, societies and
organisations that are characterised by social, cultural, political and
economic diversity. The aim of this track is to provide a forum for
disseminating and discussing original research and innovative ideas on the
issues that impact ICT adoption and diffusion (including non-adoption and
discontinuance) by individuals, societies, and organisations in socially,
culturally, and economically diverse settings, regions and across
geographic and national boundaries.

This track therefore invites high quality theoretical and empirical
submissions that provide insights into the adoption and diffusion of ICTs
by individuals, societies and organisations in diverse settings. We also
encourage submissions that explore issues that are specific to IS
innovation, adoption and diffusion in Pacific-Asia. Research themes that
challenge and identify key agendas for future research are especially
encouraged.

Possible topics include (but are not limited to) the following areas:

Impact of ICTs on society, culture and economic well-being on individuals,
households, societies and across geographic regions
Impacts of social computing and networks on individuals, societies and
organisations
Diffusion and impact of mobile and emerging technologies on societies and
organisations
Impact of diversity in adopter categories on the adoption and diffusion of
ICTs
Challenges of adoption and diffusion of ICTs across socially, culturally
and economically diverse communities and regions
Impact of the social system, networks and communication channels on ICT
adoption and diffusion
Implementation of organizational technologies (e.g., ERP, BI)
Diversity in research designs and methods for the study of ICT adoption and
diffusion
New and emerging trends in ICT innovation, adoption and diffusion research
Process theories and approaches to understanding the adoption and diffusion
of ICTs


3. IS/IT in Healthcare

Track Co-Chairs:
Sharon TAN, National University of Singapore - tansl at comp.nus.edu.sg
Gordon GAO, University of Maryland - ggao at rhsmith.umd.edu

Description
It has been a global challenge to improve the efficiency and quality of
healthcare. In recent years, information technology has increasingly been
seen as one important means to overcome this challenge. Many countries,
such as Singapore, Australia and the US, have invested heavily in national
health IT infrastructure and services, which enable new ways of care access
and delivery. However, the realization of benefits from health IT is not
straightforward and not always guaranteed. To fully exploit and leverage
the power of IT, there is a high demand for knowledge on design,
development and implementation of health IT.

In this track, we invite submission of high quality papers that address any
aspect of research in regard to IS/IT in healthcare. We welcome papers
using a diverse set of methodologies and analytical techniques including
qualitative, quantitative and econometrics.

Possible topics include (but are not limited to) the following areas:

Adoption and implementation of HIT
Use of HIT
Outcome evaluation of HIT investment
Online health information
Online health communities
The management of health information and knowledge
Mobile healthcare initiatives
Designing healthcare organizations, systems and processes to incorporate
e-health solutions
IT’s roles in emergency and disaster relief
E-Health Policy
Privacy, security and trust issues with e-health solutions



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4. Knowledge Management and Business Intelligence

Track Co-Chairs:
Gee-Woo BOCK, Sungkyunkwan University - gwbock at skku.edu
Wei Ling KE, Clarkson University - wke at clarkson.edu

Description
Advances in ICT and the need for organizations to better utilize their
intellectual capital have led to increased interest in knowledge management
(KM) and business intelligence (BI). With massive amounts of information
being added to corporate databases and the Internet every day, it is
critical for organizations to achieve effective and efficient knowledge
discovery and management. Indeed, recent years have seen organizations
develop systems to leverage data and information for intelligent decision
making. These include diverse technologies ranging from corporate yellow
pages, to social computing tools, to advanced web mining systems.

Yet, there is much that remains to be understood about KM and BI systems.
This track thus wishes to explore managerial, technical, and behavioral
issues relating to KM and BI systems including strategy, design,
development, and outcomes. We welcome both theoretical and empirical papers
that employ diverse methodologies and philosophical perspectives to
significantly advance our knowledge in these areas.

Topics of interest include, but are not limited to:

KM and BI strategies
Design, development and use of KM systems
Knowledge discovery and sharing in organizations
KM in virtual teams and distributed contexts
Knowledge exchange in communities of practice
Capturing and sharing knowledge in social networks
KM processes and structures
KM and KM systems impacts
Inter-organizational KM systems
KM culture and environment
Data, text, and Web mining for BI
Web intelligence and Web analytics
Data integration from multiple sources
Visualization and HCI research for BI
Information extraction and report generation
Data warehouse design and development
Real-time decision making
BI performance metrics


5. Green IS/IT and Sustainability

Track Co-Chairs:
Houn-Gee CHEN, National Taiwan University - hgchen at ntu.edu.tw
Carol HSU, National Taiwan University - carolhsu at ntu.edu.tw

Description

Organizations have increasingly pay attention to the consequence of
organizational IT use and development on global environment. As a result,
organizations are encouraging and putting effort to change organizational
practices or consider alternative technologies for the purpose of
ecological sustainability. The emerging development provides IS scholars
and researchers an opportunity to examine, explore and develop new and
innovative ideas of IS solutions that mitigate or transform environment
impact at organizational, societal and national level. The Green IT/IS is
track will explore the impact and role of IT and IS in sustainability
initiatives.

Topics to be covered include, but not limited to:

Theories and methods applied to Green IS and IT research
Case studies of Green IS and IT
Adoption and Diffusion of Green IT/IS
Enterprise Green IT/IS technologies and practices
End user Green IT/IS technologies and practices
Technological innovation for Green IT/IS
National policy on Green IS and IT
Green data centers: development and impact


6. Culture and Global IT/IS Management

Track Co-Chairs:
Philip SELTSIKAS, Sydney University - philip.seltsikas at sydney.edu.au
Lih-Bin OH, Xi'an Jiao Tong University - ohlb at xjtu.edu.cn

Description
As globalization intensifies organizations operating globally are faced
with the unprecedented challenges of grappling with intertwined issues
arising from cultural, political, legal, and economic differences.
Multi-national enterprises need to be able to effectively manage a flexible
IT infrastructure, a portfolio of global IS applications, and an
increasingly multi-cultural IT workforce in order to gain competitive
advantage. In addition, traditional IS management practices, governance
modes, and decision-making processes may also need to undergo significant
transformations. This track invites high quality conceptual and empirical
papers that can advance our understanding of the role of socio-cultural,
political-legal, and economic factors that are important for the management
and exploitation of IT/IS in organizations. Cross-country comparative
studies between Pacific-Asia and the rest of the world are especially
welcomed. Topics of interest include, but are not limited to:

Cultural barriers to IS success
IS leadership and governance in multi-cultural contexts
Management of IS projects spanning cultures
Implications of different dimensions of culture on IS decision making
Role of IT in strategic alliances, mergers, and acquisitions across cultures
Managing e-commerce operations in cross-cultural environments
Impact of culture on e-commerce consumer behavior
IS societal and ethical issues related to culture
Frameworks and models for global information systems
Alignment of global IS strategy to global business strategy
Impact of IS on the processes, strategies, and structures of multinational
enterprises
Issues related to the international sharing of knowledge
Issues involving the technical platform and human IT resources for global
IS applications
Managing IS in multi-domestic/international/global/transnational
corporations
Global IT/IS issues for socio-economic development in emerging economies


7. Service Science and Information Systems

Track Co-Chairs:
Atreyi KANKANHALLI, National University of Singapore -
atreyi at comp.nus.edu.sg
Rajeev SHARMA, University of Wollongong - rajeev at uow.edu.au

Description
Services have emerged to be an important constituent of the economy for
many nations around the globe. In fact, this has eclipsed the manufacturing
sector in developed economies. With this ongoing trend, understanding the
economic, managerial, policy-related, and technical factors that influence
the design of services is critical for their successful implementation.
Given the strong IT basis for future service systems, IS research can
contribute in this area by identifying and applying the relevant theories
and perspectives to the creation, adoption, and impact of services. It can
also contribute by developing tools and techniques for designing and
implementing service systems in various industries. This track is intended
for IS researchers to identify and explore the challenges and solutions
related to service systems. The topics of interest include but are not
limited to:

Business value of services and value co-creation
End-user issues and human behavior in service systems
E-service applications and industry practices
IT services and software-as-a-service
Monitoring and evaluation of service systems
Service economics, risk, and life cycle
Service governance, operation, and offshoring
Service innovation and strategy
Service quality, compliance, and regulation
Service requirements analysis, modeling, and design
Service systems applications for different domains


8. Business Process Management

Track Co-Chairs:
Hee Woong KIM, Yonsei University - kimhw at yonsei.ac.kr
Ainin Binti Sulaiman, University of Malaya - ainins at um.edu.my
Chee Wee TAN, University of Groningen - c.w.tan at rug.nl

Description
As organizations struggle to survive in an increasingly competitive market
environment, satisfying the expectations and needs of customers has become
a business priority. In light of these developments, Business Process
Management (BPM) has emerged as a novel managerial approach for
(re)defining every aspect of an organization from a customer-centric
perspective. Through the utilization of technology to optimize business
processes within an organization, BPM aims at achieving operational
excellence while striving for innovative practices and fostering
inter-organizational collaborations.

This track embraces both retrospective and progressive views of how BPM has
evolved and would transform with technological advances. We welcome papers
that identify and address knowledge gaps in: (1) challenges and
opportunities posed by BPM within organizations (both public and private)
in an increasingly digital era, and/or; (2) issues related to the
development of BPM over its entire lifecycle (i.e., planning,
implementation, adoption and continuous improvement) and for all management
levels (e.g., strategic, operational and tactical). Papers that subscribe
to inter-disciplinary perspectives and/or adopt mixed methods are
particularly welcome.

Topics of interest include but are not limited to:

Strategic Alignment of BPM (e.g., value-based process management)
BPM Frameworks (e.g., COBIT, CMMI, Six Sigma, PMI and SCOR)
BPM Lifecycle and Best Practices
BPM Outsourcing
BPM Performance Metrics
Adoption and Diffusion of BPM and Process Standards
Business Process Intelligence
Business Process Forensics and Performance Management
Critical Success Factors of BPM
Enabling and/or Inhibiting Technologies for BPM (e.g., Cloud Computing,
Mobile Technologies, Social Networking and Software as a Service)
End User and Community Enablement of BPM
Ethics in BPM
Human Aspects of BPM (e.g., culture, habits and social norms )
Intra- and Inter-Organizational BPM
Knowledge Management in BPM (e.g., knowledge intensive business processes
as well as management strategies for sharing and reusing knowledge about
process improvements)
Open-Source Systems for BPM
Service-Oriented BPM (e.g., Service-Oriented Architecture)
Any other related topics


9. Enterprise Systems

Track Co-Chairs:
Dashana SEDERA, Queensland University of Technology - d.sedera at qut.edu.au
Say Yen TEOH, RMIT - sayyen.teoh at rmit.edu.au

Description
Enterprise Systems (ES) represent one of the largest Information System
investments an organization is likely to make. Over the past fifteen years
many large and small-to-medium organizations have adopted Enterprise
Systems expecting positive outcomes, for that, the systems attract
extensive studies initially but research in this area seems to slow down in
the past few years. Thus, it would be interesting to know how the industry
has progressed.

The early versions of Enterprise Systems, known as Enterprise Resource
Planning (ERP) systems, provided back office functionality that integrated
a range of core business processes. Today it has evolved to include support
for a variety of front office and inter-organizational activities such as
customer relationship management (CRM) and supply chain management (SCM).
To provide better services to customers, the trend of design,
implementation and maintenance of these large integrated systems remains
crucial, specifically in terms of technical and organizational challenges.
Hence it requires new ways of thinking about business processes, system
development, and enterprise architecture. For that, ES vendors have began
exploring the new era of ES applications with Cloud ERP computing, web
services (e.g web 2.0 role in ES), high-performance analytics appliance
(e.g SAP HANA) to improve ES use experience. However, many companies in
Australia, Singapore and Malaysia are still struggling to realize benefits
from their initial ES investments, needless to say in overcoming basic
upgrade issues and challenges. This phenomenon triggers many interesting
practicality questions.

We welcome papers on conceptual and empirical, teaching cases, other ES
curriculum materials, including researches that examine appropriate methods
for ES implementation and design. We also encourage submissions from
researchers representing all ontological perspectives. Our intention is to
provide a forum for bringing both together researchers and educators with
similar interests to share their current work and plan future directions
for the field. We also hope to stimulate future collaborations in both
research and curriculum development.

Topics of interest include, but are not limited to:

ES Technology

Cloud ERP
Technology Enhancements, e.g. RFID, Web Services, Virtual Reality, Mobile
Applications, Portal Technology, and Workflow Management
Integrating SCM, CRM and SRM technologies
Integrating Business Process Modeling in ES
Business Intelligence in ES
Integrating Legacy and Specialist Systems with Enterprise Systems
Integrating Product Data Management Systems and Product Lifecycle Systems

ES Organizational Issues

ES selection and adoption
ES post-implementation challenges, issues and critical success factors
Organizational Change, Culture and Organizational Learning
Organizational and Business Impacts of ES
Business Benefit Evaluation and Realization
Total costs of ownership of ES
Organizational issues related to the integration of ES and IT
infrastructures
Inter and Intra- organizational interaction of ES

Extended Enterprise Systems

New directions in Enterprise Systems
Supply chain management and Enterprise Systems
Customer relationship management and Enterprise Systems
Inter-organizational Enterprise Systems
Extended Enterprise Systems selection, implementation and usage issues
Costs and benefits of extended Enterprise Systems
Cases on extended Enterprise Systems

ES Learning and Education

ES approaches to innovative curriculum, business, and engineering programs
Empirical evidence of ES Learning Outcomes
Theory based development of ES Learning and Educating
Research reports on utilizing ES in a research lab environment
Evaluation of educational approaches
Teaching case studies
New and emerging "general concepts, principals, and theories"


10. IT/IS Leadership and Strategy

Track Co-Chairs:
Patrick FINNEGAN, University of New South Wales - p.finnegan at unsw.edu.au
Kim Huat GOH, Nanyang Technological University - AKHGoh at ntu.edu.sg

Description
This track invites papers that focus on IS/IT leadership and strategy. We
are particularly interested in papers that address the IS/IT leadership and
strategy challenges arising from the changing nature of (i) the IS/IT
infrastructure environment (e.g. BYO technology, cloud computing, Green IT
programs, etc.), (ii) the organization of the IS/IT function (e.g.
outsourcing, offshoring, insourcing, open sourcing, inner sourcing, etc.)
and (iii) IS/IT skills (e.g. leveraging IT savvy end users, skill shortage
& knowledge loss due to the retirement of "baby boomers", developing IS/IT
leadership "at all levels", etc.).

We invite conceptual, theoretical, and empirical papers drawing on a range
of strategic, organizational, and leadership theories. We also welcome
papers at different levels of analysis (e.g. individual, group,
organization, macro-economic etc.). This track is open to a wide variety of
methodological approaches such as case research, experimental research,
econometric analysis, surveys etc. We are also interested in attracting
well-crafted review and position papers that aim to set a research agenda
and/or encourage forward-looking debate in the area of IS/IT leadership and
strategy. Potential sub-topics include (but are not limited to) the
following:

IS strategy and leadership in the context of open value creation and
innovation.
Green IS/IT strategies and leading environmentally sustainable IS/IT
programs.
Leading in-house, outsourced, and online workforces.
Developing IS/IT leaderships 'at all levels'.
IT/IS leadership in local and multinational corporations.
IS/IT leadership and strategy in peer production environments.
The changing role of IT/IS leadership in a global business environment.
Engaging the C-Suite (CEO, CFO, COO etc.) and the Board of Directors.
The relationship between the CIO and the CTO.
IT/IS leadership and strategic management of IT.
The strategic use of IS/IT in firms, industries and networks.
Strategizing and leadership in inter-organizational environments.
Methodological approaches for studying IS/IT leadership and strategy.
Multi-disciplinary and new theoretical perspectives on IS/IT leadership and
strategy.
Educational pre-requisites for IS/IT leadership.
Studies of IT/IS leadership and strategy that highlight the uniqueness of
the Pacific-Asia context.


11. IS/IT Project Management

Track Co-Chairs:
Kieran CONBOY, University of New South Wales - k.conboy at unsw.edu.au
Lorraine MORGAN, University of Limerick - lorraine.morgan at nuigalway.ie
Si-Yuan HUNG, National Chung Cheng University - syhung at mis.ccu.edu.tw

Description
Contemporary approaches to IS/IT project management need to reflect the
constantly changing nature of their associated projects, people, technology
and environments. IS/IT project management researchers and practitioners
continually face challenges top adapt and extend existing project
management theories and approaches to match this constant evolution. The
goal of this track is to provide a forum to present and discuss current
research in this area. These areas include, but are not limited to, the
following topics:

Virtual and distributed project management
Management of knowledge and knowledge networks in IS/IT projects
Project management methodologies e.g agile and lean
Managing projects in the 'cloud'
Project performance and quality
Project management success, metrics and 'best practice'
Project management standards
Project governance models
Management of project programmes and portfolios
Management of outsourcing/offshoring
Management of projects in 'open innovation' environments
Multi-disciplinary research on project management


12. Economics of IS

Track Co-Chairs:
Khim Yong GOH, National University of Singapore - gohky at comp.nus.edu.sg
Ming Feng LIN, University of Arizona - mingfeng at email.arizona.edu
Byungtae LEE, KAIST, Korea - btlee at business.kaist.ec.kr

Description
We invite submissions of high quality papers broadly related to the
economics of information systems. We welcome papers that address research
issues and concepts based on economic principles, incentives, choices and
outcomes of economic agents in an information systems setting. Paper
submissions to this track are encouraged to use a wide range of
methodological perspectives, including analytical models, reduced-form
models, structural models, agent-based simulation models, network analysis,
time-series and spatial econometric models, event history analysis,
experimental economics and so on. Topics of interest include (but are by no
means limited to):

Economics of Web 2.0 and user-generated contents;
Economic and business value of social and mobile media;
Business value of IT adoption and usage;
Productivity and performance effects of IT;
Economic impacts of IT on marketing and retailing functions;
Organizational incentives and impacts of cloud computing on IT functions;
Information and data privacy issues;
Economic impacts of piracy of information goods;
Mobile commerce and the effects on consumers and organizations;
B2C and B2B economic and social networks;
IT and supply chain management issues;
Online auctions for B2C and B2B markets;
Economic incentives and outcomes of open innovation, crowdsourcing and
crowdfunding;
IT and economic development;
Economic impacts and value of healthcare informatics initiatives;
Outsourcing and offshoring contracts and outcomes;
Standards and compatibility among IT products and services;
Pricing and consumer behaviors in online social games and virtual worlds.


13. Human Computer Interactions

Track Co-Chairs:
Wei Quan WANG, City University of Hong Kong - weiquan at cityu.edu.hk
Adela CHEN, Nanyang Technological University - adelachen at ntu.edu.sg

Description
Human Computer Interaction (HCI) is an interdisciplinary research field
that focuses on the interplay among humans, information, technologies, and
tasks. This track welcomes papers that aim at advancing our understanding
of human-computer interaction from an individual, organizational,
managerial, psychological, social, or cultural perspective. Submissions
reflecting different research traditions and approaches and addressing new
and emerging issues in the HCI field are all invited.
Topics and research areas include, but are not limited to:

New HCI theories, techniques, and methodologies
HCI with new devices and applications, such as iPhones, social networking
sites, M-commerce, and pervasive computing
Personalization and adaptive interfaces
Aesthetic and affective computing
Psychological and social aspects of HCI
Relationship building between human and technological artifacts
Virtual worlds and 3-D web
Human information seeking behavior on the Web
Deception detection in a Web environment
Design and evaluation of end-user computing in work versus non-work
environment, and developing versus developed economies
Human-centeredness and user-centeredness in technology development and use
Usability engineering, metrics, and methods for user interface assessment
Impact of interfaces/information technology on attitudes, behavior,
performance, perception, learning, and productivity
Cultural aspects of HCI/website design and evaluation
Cognitive neuroscience for HCI


14. Human Behavior and Information Systems

Track Co-Chairs:
Brian CORBIT, RMIT - brian.corbitt at rmit.edu.au
Hui Gang LIANG, East Carolina University - LIANGH at ecu.edu
Eric LIM, University of Groningen - e.t.k.lim at rug.nl

Description
Information systems are not only technological artifacts, but are also
social constructions of reality. Human behaviors thus play an important
role in every stage of the lifecycle of information systems, from design,
development, testing, adoption, implementation, customization, usage,
maintenance, to divestment. In addition, information systems also influence
human behavior in explicit and implicit ways. Despite the long tradition of
investigating interdependencies between human behavior and information
systems across various disciplines, new opportunities and challenges keep
arising as our surrounding environments change and technologies advance.
The interaction between human behaviors and information systems continues
to be a popular and exciting area that attracts scholarly attention.

This track invites submissions that challenge, extend, or refine extant
literature and/or develop and test new theories/models relating to various
issues under the broad concept of interactions between human behavior and
information systems. We particularly encourage authors to submit
provocative pieces that challenge taken-for-granted assumptions and present
counterintuitive propositions and/or findings. We welcome both quantitative
and qualitative papers that apply traditional and novel methodologies. We
place no restriction on the level of analysis (e.g., individual or group)
and research perspective (e.g, organizational, managerial, psychological,
social, or cultural).

Possible topics include (but are not limited to) the following:

Information systems adoption/acceptance, usage/assimilation, and
avoidance/resistance
Influence of information systems on general behaviors (e.g., entertainment,
shopping and socializing)
Influence of information systems on work behaviors (e.g., knowledge
sharing, collaboration and learning)
Switching behaviors relating to information systems
Multicultural aspects of information systems development and utilization
Impact of online social networks on human behavior (e.g., blogs, facebook
and myspace)
Influence of social forces on human behaviors associated information
systems (e.g., institutional pressure and social norms)
User involvement in the lifecycle of information systems
Training and education in improving desired human behaviors associated with
information systems
Influence of group behaviors on individual behaviors in terms of
information systems acceptance and/or resistance


15. Electronic Government

Track Co-Chairs:
Rony MEDAGLIA, Coppenhagen Business School - rm.itm at cbs.dk
Calvin CHAN, UNSIM - calvinchanml at unisim.edu.sg
Shamshul Bahri Bin Zakaria, University of Malaya - esbi at um.edu.my

Description
In alignment with the theme of PACIS 2012 on “IS Innovation in Pacific
Asia”, the e-Government track will focus on “Innovative Approaches in
e-Government”. Governments across the world face new challenges in using
information systems to meet the need for increased collaboration,
participation and service demands from users and citizens. While the
emergence and diffusion of new developments in IT innovations (e.g. social
media, open source software, cloud computing as well as crowd-sourcing and
open innovation platforms) provide a unique window of opportunity to meet
these demands, it also concurrently presents new challenges to
practitioners and new areas of research for researchers. As the Pacific
Asia region is among the most technologically savvy in the world, it will
be interesting to see how these innovative approaches in e-government are
being implemented. Hence, this track invites submissions of high quality
papers that address various aspects of innovation in e-government research,
using a diverse set of methodologies and theoretical approaches.

Possible topics include (but are not limited to) the following areas:

Citizen-centric e-government;
Cloud computing in e-government;
Crowd-sourcing in e-government;
Cyber security and e-government;
E-government design, implementation and management;
E-participation and e-democracy;
E-voting;
Engaging stakeholders in e-government;
Governance of e-government projects;
Measuring e-government success;
Open innovation in e-government;
Open source software (OSS) and open-standard solutions in e-government;
Social media in e-government;
Transformational e-government strategies;
Transparency and openness in e-government.


16. IT Global Sourcing and Cloud Computing

Track Co-Chairs:
Chuan Hoo TAN, City University of Hong Kong - ch.tan at cityu.edu.hk
Chee Wei PHANG, Fudan University - phangcw at gmail.com

Description

The enduring expectation on Information Technology (IT) to continuously
deliver business value, coupled with the increased virtualization and
modularization of IT functionalities, have brought about two contemporary
development trends in the Information Systems (IS) industry, namely global
sourcing of IT services and cloud computing. IT sourcing decision-making,
coordination, and management across borders have become a pertinent
organization agenda due to the persistent demand to improve
cost-effectiveness and performance. The emergence of cloud computing has
also fueled such an organizational development to outsource their IT
services and operations by creating value propositions including increased
flexibility and scalability in operations

We invite research articles that provide insights into all aspects of IT
global (or local) sourcing and cloud computing. Of particular interest is
on papers that are able to tie the two areas of development to sharpen our
knowledge on IT management and strategy issues.

Articles of conceptual, analytical, and empirical natures, which develop or
extend theory and practice, are welcome. Topics of interest include (but
are not limited to):

IT sourcing

Sourcing decision-making, including in-sourcing, outsourcing, off-shoring,
near-shoring, and multi-sourcing
Impact of sourcing decisions at the individual, organizational, and country
levels
Managing, coordinating, and monitoring of vendors in IT sourcing context
Management of intellectual property rights before, during, and after the
sourcing and contracting period
Social, ethical, and regulatory issues of IT sourcing
Organizational IT capabilities and the impact of sourcing on such
capabilities
Knowledge creation, ownership, acquisition, sharing and loss in IT sourcing
initiatives
IT contract design, implementation, enforcement, and assessment
Emerging trends in IT sourcing

Cloud Computing

Cloud computing framework and architecture
Adoption of cloud computing and its antecedents
Implementation of cloud computing in organization
Cloud computing as a form of IT sourcing strategy
Comparison of cloud computing with conventional approaches
Integration of cloud computing with existing organizational IT
infrastructure
Survey of cloud computing services
Security, availability, and performance issues in cloud computing
Business intelligence in cloud computing
Virtualization and cloud computing


17. Electronic and Mobile Commerce

Track Co-Chairs:
Susanna HO, Australia National University - susanna.ho at anu.edu.au
Sigi GOODE, Australia National University - sigi.goode at anu.edu.au

Description

The widespread availability of networked devices has allowed individuals
and businesses from around the world to buy and sell goods and services.
The Asia Pacific region in particular plays a significant role in these
global markets, in terms of both consumption and production. In this track
we seek innovative research into understanding these individual,
organisational, national and international relationships. We see this track
as an opportunity to develop and explore innovative research relationships,
constructs, contexts and theory. We especially welcome empirical and
theoretical research grounded in important business problems.

 Topics include but are not limited to:

 Theoretical and practical foundations of electronic and mobile commerce
 Measuring and capturing value in electronic and mobile commerce innovation
 Innovative business models for mobile and electronic commerce
 Personalization and localization in mobile commerce
 Barriers and inhibitors to electronic and mobile commerce development,
uptake and use
 Marketing innovations and implications for electronic and mobile commerce
 Inter-organizational perspectives on electronic and mobile commerce
 Security and privacy in mobile and electronic commerce
 National and organizational strategy and policy for electronic and mobile
commerce
 Mobile applications and business models
 Mobile marketing, blog marketing, social network marketing, and other
web-based marketing
 User behaviors in electronic and mobile commerce


18. Accounting Information Systems

Track Co-Chairs:
Gary PAN, Singapore Management Univesity - garypan at smu.edu.sg
Jason CHOU Tzu Chuan, National Taiwan University of Science and Technology
- tcchou at mail.ntust.edu.tw

Description
The purpose of the track is to solicit and disseminate thoughtful and good
quality articles that examine the rapidly evolving relationship between
accounting and information technology. As a result of multiple corporate
collapses and fraud occurrences, there is an increasing emphasis on the
need for close scrutiny of data quality and integrity of an organisation’s
transactions, business processes and decisions. Accounting information
systems is a system that collects, records, stores, and processes business
data to generate internal and external business reports for decision
makers. An organization’s accounting information systems play an important
role in helping it adopt and maintain a strategic position. As information
technology is changing the way accounting and other business activities are
performed, it is important for us to understand how information technology
can be used to improve the performance of an accounting information system.
This research track is interested in conceptual and empirical papers that
draw upon theories and/or methodologies from Accounting, IS and other
disciplines to intensify and extend research perspectives.

Topics of interest include but are not limited to:

Accounting information system modeling, design and implementation issues
Accounting information system integration
Risk assessment and enterprise risk management
Evaluation, assessment and business value of accounting information systems
Accounting information systems and governance
Business intelligence and accounting information systems
Global accounting information systems
XBRL
Case studies about accounting information systems


19. Web 2.0 and Data Mining

Track Co-Chairs:
Fiona NAH, University of Nebraska - fnah at unlnotes.unl.edu
Yuan Yuan CHEN, National University of Singapore - chenyy at comp.nus.edu.sg

Description
Web 2.0 has transformed the Web into an interactive sharing platform where
people upload data and media, interact online through multiplicity of forms
and media, and share information, ideas, and comments within their virtual
communities. For example, people interact and collaborate through various
media such as social networks and virtual worlds, and businesses co-create
products with consumers in collaborative online environments.  There is an
abundance of metadata related to social behavior on the Web and these
metadata include a highly distributed network of geographical locations of
users, their log activities at specific locations, and their online access
patterns. The large amounts of data that are virtually available are of
interest to businesses and consumers.  They can be analyzed and used to
their fullest extent or potential to create value.  Data mining techniques
can be used to uncover previously unknown information and knowledge, such
as patterns of influence and knowledge sharing in social networks, to
improve decision making in business environments.

This track aims to provide a forum for sharing important contributions on
Web 2.0 applications as well as data mining in such environments. We
encourage authors to share new and interesting theoretical and/or
methodological perspectives on topics surrounding Web 2.0, social
computing, and data mining that are of interest to the academic and/or
practitioner communities.

Topics of interests include, but are not limited to:

Web 2.0 applications including social networks and virtual worlds
Formation and evolution of social network structures in virtual communities
Patterns of knowledge sharing and influence in virtual communities
Construction and analysis of social networks
Co-creation with consumers
Collaborative filtering
Electronic negotiation
Web mining
Text and Data mining
Business applications and potential of social media
Collective decision making, Wisdom of crowds, crowd-sourcing


20. Social and Organizational Aspects of IS

Track Co-Chairs:
M.N.Ravishankar, Loughborough University - M.N.Ravishankar at lboro.ac.uk
Adrian YEOW, Nanyang Technological University - AYKYeow at ntu.edu.sg

Description
Despite their ever increasing commoditization, the design, implementation
and adoption of the information technology (IT) function continues to be
heavily influenced by (and influences) the social and organizational
context. This track welcomes conceptual and empirical papers, which examine
the relationship between socio-organizational mechanisms, very broadly
defined, and IT. We are particularly interested in research that explores
the social and organizational challenges of engaging with new and evolving
forms of business driven by IT-led trends such as social media,  multi
sourcing deals, cloud computing and knowledge process offshoring in both
developed and emerging markets. Suggested areas include, but are not
limited to the following:

Human elements of social media and mobile applications
Organizing for knowledge process offshoring
Organizational implications of cloud computing for vendor firms
IS innovation in social or organizational settings
IT strategies in emerging markets (e.g., China, India, Philippines,
Vietnam, Sri Lanka)
CIO and CEO assessments of social landscapes
Social theory and technology
Social aspects of IT consulting
Strategies for tackling the digital divide
Social costs of IT
IT’s role in facilitating and regulating corporate misbehavior
IT-business alignment


21. Information Security and Privacy

Track Co-Chairs:
Kai Lung HUI, HK University of Science and Technology - klhui at ust.hk
HENG XU, Penn State University - hxu at ist.psu.edu

Description
Information security and privacy becomes an increasingly critical concern
for many stakeholders including IT professionals, business leaders, privacy
activists, and the government. Today, a wide variety of transactions
encompass sensitive data, and commercial Web sites and utilities such as
Facebook and Google Latitude often disclose valuable personal data that
could be used for profiling and social network analysis. It is important to
understand and appreciate the security and privacy implications of new IT
applications.

This track provides a forum for focused discussion and exchange on security
and privacy research to address how factors related to technological change
and social trends are combining to shape security and privacy expectations
and implications.  We welcome research papers that explore interesting
questions related to all aspects of IS security and privacy, such as: How
do online social networks or virtual worlds threaten the security and
privacy of participants? What are the underlying economics or cultural
implications of new security technologies? Should governments take a
stronger stance on safeguarding information privacy? What are the
comparative benefits of latest security and privacy enhancing technologies?
How should firms design and implement tools and practices for detecting,
reporting, investigating, and recovering from security incidents and
privacy breaches? Can firms leverage security and privacy protections as
differentiation attributes? How should firms design and implement “best”
security and privacy practices in their IT systems? What are the social and
ethical implications related to uses of new security and privacy practices?
The track welcomes both empirical and theoretical submissions.

Topics of interest include, but are not limited to:

The economics of information security and privacy
The theory, design, and implementation of security and privacy protection
systems
Digital forensics
Government policies related to security and privacy practices, and system
developments and implementations
Security and privacy metrics
Information visualization for security analysis
Identity theft and risk assessment
Trust in security and privacy enhancing systems
Consumer behavior in respond to security/privacy infringements and
protections
Security/privacy awareness and training
Information system security and privacy strategies
Evaluation of system security and privacy risks
Individual and corporate disclosure strategies, impacts, and the related
social implications
Corporate governance of security and privacy


22. IS Education and Teaching Cases

Track Co-Chairs:
Ravi Seethamraju ‎, University of Sydney - ravi.seethamraju at sydney.edu.au
Ron Chi-Wai Kwok, City University of Hong Kong - isron at cityu.edu.hk

Description
Given the rapid evolution of information technologies including social
networking, cloud computing, outsourcing, crowd sourcing and others,
several innovative teaching and learning strategies are being designed and
implemented by universities in Asia and Asia pacific region. In spite of
that the gap between the industry requirements and what universities could
offer is still growing. The challenge and future identity of information
systems discipline in these circumstances is underpinned by the education
of IT and business graduates and in bridging the gap between business and
IT.

The track in IS education will present and discuss these challenges and
offer strategies for the future of IS education. The focus of this track is
on new and innovative approaches to curriculum, course design, pedagogy and
practice.

We welcome high quality papers on the topics of, but not limited to, the
following areas:

Curriculum innovations, design and model curricula
Pedagogical approaches and evaluation
Program assessment and accreditation issues
Work integrated learning
Assurance of learning
Educational technologies and Web 2.0 in IS education
Contemporary social learning issues in IS education
Online game-based learning
Mobile apps-based learning
Ethical and social issues
Distance education
E-Learning and asynchronous media
Teaching cases


23. Social Media

Track Co-Chairs:
Jack JIANG, National University of Singapore - jiang at comp.nus.edu.sg
Sean XU, Tsinghua University - xuxin at sem.tsinghua.edu.cn

Description
The Internet greatly facilitates the creation and exchange of
user-generated contents within and across web sites, hence making such
related media sites and channels increasingly “social.” (The phenomenon is
also termed as Web 2.0.) Indeed, social media can turn traditionally
fragmented user inputs into all kinds of value co-creation. People share
knowledge, interests, bookmarks, product consumption experiences, etc. on
various collaborative platforms (e.g., Wikipedia, del.icio.us, digg.com,
technocrati.com, flickr.com, thisnext.com, flixster.com). Instead of simply
going out to shop or contacting friends for advice, people are reading or
writing reviews, seeking information, and constructing their personal
networks on popular websites. By facilitating access to user-generated
contents, social media have become a democratic, personalized, and
do-it-yourself platform of communications.

The fundamental objective of this track is to assimilate the best practices
and insights from academic and industry research to support social media
and to understand how online social media impact individual behavior and
organizational performance. We expect to identify the key design features
of social media, unveil psychological and behavior factors underlying the
diffusion and growth of social media, address economic and organizational
impacts of social media, and explore different ways to manage fragmented.

Topics of interest include, but are not limited to:

Latest development of Web 2.0 technologies
Challenges and opportunities of social media design
Strategic use of social media to improve firm performance
The value of social media to the society
Creative design of social media for individual learning or decision making
Social media based commerce
Information search based on user generated data
Web 2.0 and knowledge sharing
Privacy issues in Web 2.0
Adoption of social media in business and government services
Rich user experience in social media usage
Social network analyses
The use of social media in crowdsourcing
Social business models
Online communities


24. Social Networks and Innovation

Track Co-Chairs:
Shan CHEN, University of Technology Sydney - shan.chen at uts.edu.au
Suku SINNAPPAN, Swinburne University – ssinnappan at swin.edu.au
Mary-Anne WILLIAMS, University of Technology Sydney -
mary-anne.williams at uts.edu.au

Description

Social networks provide an extraordinary platform for innovation. They
offer unprecedented opportunities for individuals and organizations to
conduct innovative activities in or across domains such as law, sociology,
ethics, technology, science and economics. However, at the same time they
present significant challenges. This track will consider the following
research issues and questions: How can individuals or organizations develop
innovation through social networks? What are the factors that can drive or
influence innovation development in/via social networks? How can we develop
IS to support social network objects and network boundary objects to
encourage and facilitate collaborations, growth and innovations?

This track aims to discover key factors, methodologies and technologies
that can be used to drive innovations, via IS and social networks, to
advance the wellbeing of society and create business opportunities. We
invite conceptual and empirical papers that demonstrate theoretical and/or
practical innovations in regard to concepts, models, architectures,
methodologies and technologies. Papers that identify and explore challenges
related to social networks, and IS innovation are also welcome.

Topics of interest include but are not limited to:

Innovation based on social network analytics
Social network innovation models and methodologies
Social network innovation requirements, applications and measurements
Communications and interactions in social network innovation
Information and knowledge management in social networks
Economics of social network driven innovation
Identity issues in social network based innovation
Impact of methodological and strategic issues on social networking and IS
innovation
Cyber-physical issues (e.g. trust, credibility, privacy, security)
Legal and social issues and implications
IP protection in social networks
Social network and network boundary analysis
Social networking based innovation strategy
Social business and social innovation
Open innovation
Crowdsourcing and flocking
Collaborative consumption


25. Design of Information Systems

Track Co-Chairs:
Michael CHAU, University of Hong Kong - mchau at business.hku.hk
Chih-Ping WEI, National Taiwan University - cpwei at mx.nthu.edu.tw

Description
This track invites research that utilizes and explicates the design-science
paradigm in IS research. We invite submissions reporting high-quality
research that creates and evaluates innovative IT artifacts (constructs,
models, methods, or instantiations) and furthers knowledge applicable to
the productive application of IT for business as well as other domains.
Presentation must be appropriate for the information systems (IS) audience.

Areas of interest include, but are not limited to:

Design Architecture
Design Evolution
Design Processes
Design of Software-Intensive Systems
Evaluation of Design Science Research
Foundations of Design Science Research
Representation of IT Artifact Design
Science of Design and Design Theory



------
Professor Mary-Anne Williams
Associate Dean (Research and Development)
Director, Innovation and Enterprise Research Lab
Faculty of Engineering and Information Technology
University of Technology, Sydney
*
Research and Development Office
Building 2 Level 7 Room 7092
*P.O. 123 Broadway NSW 2007 Australia
Phone: + 61 2 9514 2663 (Gunasmin)
Facsimile: + 61 2 9514 2868
http://innovation.it.uts.edu.au/Mary-Anne
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